Student Management System
The primary objective was to improve the usability and overall user experience of Company's internal admin panel by addressing user pain points and optimizing key features. The focus was on systemization clients’ profiles and services, streamlining navigation, simplifying complex workflows, and providing clear visibility of essential information.
Objective
User
Student Development Coach Team
Challenges
1. LACK OF SYSTEMATIC DOCUMENTATION & MANAGEMENT
Instead of using local documents to handle each clients’ profile and services they purchased, an internal system design will dramatically save team’s time, improve working efficiency and reduce human-induced work errors.
Team struggled with convoluted processes, multiple steps, and lack of clear guidance within the current working process, resulting in errors and inefficiencies.
2. CONFUSING WORKFLOWS
Team faced challenges in accessing and visualizing essential data, making it difficult to make informed decisions and monitor performance effectively.
3. LACK OF DATA VISIBILITY
Solutions
Design a brand new internal backend system to replace the previous manual record-keeping and archiving process.
1. STREAMLINED INTERNAL SYSTEM
Implement a convenient and efficient online booking service to replace the manual offline appointment system, by eliminating unnecessary steps, automating repetitive tasks, and providing contextual guidance within the admin panel.
2. SIMPLIFIED WORKFLOWS
Enhanced the presentation of key data by creating intuitive visualizations, charts, and dashboards, providing users with clear insights and enabling them to monitor performance efficiently.
3. IMPROVED DATA VISUALIZATION
Student Management Platform
Functions included:
Student’s info
Create task
Leave comments
Check enrolled courses
Check and manage purchased services
Create academic report
Create monthly report
Check history report
Check and management booked Live tutorial
Student Management Platform - edit - prototype
Results
By employing a user-centered design approach and addressing pain points identified through research, Student Management System underwent a significant transformation. The streamlined internal system, simplified workflows, and improved data visibility led to increased efficiency, enhanced user satisfaction, and improved decision-making capabilities within the organization. Continual evaluation, user feedback, and iterative improvements will be essential in maintaining an optimal user experience and driving ongoing efficiency gains within the admin panel.
The new designed Student Management Platform resulted in improved efficiency as teams could complete tasks with fewer errors, accomplish their bookings in less time and data recording on time.
1. INCREASED EFFICIENCY
User feedback indicated a higher level of satisfaction with the platform's usability and simplified workflows, leading to a more positive user experience.
2. ENHANCED USER SATISFACTION
The enhanced data visualization capabilities enabled users to access and interpret critical information more effectively, facilitating informed decision-making and better monitoring of performance metrics.
3. IMPROVED DECISION-MAKING
Passionate, collaborative, and always up for a challenge.
If you're looking for a talented Senior Product Designer who can elevate your product and deliver exceptional user experiences, I am ready to embark on the journey with you. My Resume
